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FAQ's


What is your return policy?


ALL SALES ARE FINAL!!! NO REFUNDS!!!! Please purchase carefully and know what your facility allows, we are not responsible for Returns, Rejections, Refusals, or Confiscations. In the event you need to return an item due to an error on our part, you will be provided with a replacement of the same item once we receive the original item back. BY MAKING A PURCHASE ON THIS WEBSITE YOU ARE AGREEING TO THESE TERMS OF SERVICE.

How long does my order take to arrive?


Please allow 5-15 business days for most in-stock orders to arrive. Receipt of order is confirmed through delivery confirmation. There may be situations where the delivery time frame could take longer than estimated due to issues that may arise. We will however work to get this out to you as quickly as possible.

My order was refused by the facility and I would like it re-shipped, what should I do?


If your order was refused for whatever reason and you would like it re-shipped, you must pay the shipping and handling fee again. Also, all reshipping request must be made within 30 days after the order is returned. Please contact us using contact us page for all re-shipments. Or you can text us at 973-797-WHOA


Do I need a Paypal account to checkout using a Credit/Debit Card?

You do not need to have a Paypal account to checkout with Credit or Debit card. Just complete the checkout process and you will be given the opportunity to checkout without logging in.